Privacy Policy

General Information

This website is owned and managed by Takanomi Limited ("we", "our"). Our address is Takanomi Ltd, Heritage House, Murton Way, York, YO19 5UW United Kingdom.

Information Gathering and Usage

• We collect several different types of personal data for various purposes. This may include, but is not limited to IP addresses, email addresses, first and last names, phone numbers and address information.
• We use the data we collect for various purposes including to provide you with services, to notify you about changes to our services and/or products, to provide customer support, to provide you with information that may be of interest to you, and to detect, prevent and address technical issues.
• Our Merchant of Record, Paddle.com, processes all payments. We do not see, process or store credit card data ourselves.

The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested or under the following circumstances:

• It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
• We transfer information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Legal Basis for Collecting and Processing Personal Data

The legal basis upon which we process the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which it is collected:

• Legitimate interest—we have a legitimate interest as a business to communicate information about products and services, and to share other information which we believe may be of interest to you, as long as we do not otherwise harm your own rights and interests.
• Contract—where we have a contract with you and require the data in order to fulfil our obligations under that contract.
• Legal obligation—where we are required to process the personal data in order to comply with the law.

Your Right to Opt-Out

You have a right to opt out of our email communications with you. The majority of the emails we send, including our marketing communications, have a link at the bottom of each email allowing you to opt out.

Other service-based emails are required to provide services to you, such as via the software we have available. If you do not wish to receive these, you can either:

• Adjust the relevant settings from within your account for the relevant service; or
• Contact us (via support@everywheremarketer.com) for assistance or to request account closure.

Compliance with International Privacy Laws

We are committed to respecting the privacy rights of all users, including those in jurisdictions with specific privacy regulations. This section outlines the rights of individuals under various international privacy laws, including the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), Australia's Privacy Act, and Brazil's Lei Geral de Proteção de Dados (LGPD).

California Residents (CCPA):

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request details about the personal information we collect, use, disclose, and sell (we do not sell personal data).
• Right to Delete: You may request that we delete any personal data we hold about you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information; however, you may request to opt-out of any future sale of your data.
• Non-Discrimination: You will not face discrimination for exercising your privacy rights, such as denial of services or charging different prices.

To exercise any of these rights, you may contact us via support@everywheremarketer.com, and we will respond within 45 days, as required by law.

Canadian Residents (PIPEDA):

If you are a resident of Canada, your personal data is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). Your rights include:

• Access and Correction: You have the right to request access to your personal data and correct any inaccuracies.
• Withdraw Consent: You may withdraw your consent for data processing at any time.
• File a Complaint: If you believe we are not handling your data in accordance with PIPEDA, you may file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us via support@everywheremarketer.com.

Australian Residents (Privacy Act 1988):

Under Australia’s Privacy Act 1988, you have the right to:

• Access Your Data: Request access to your personal data and request corrections if the data is inaccurate or outdated.
• Complain About Breaches: If you believe your data has been mishandled, you may submit a complaint to the Office of the Australian Information Commissioner (OAIC).

To exercise these rights or lodge a complaint, contact us via support@everywheremarketer.com.

Brazilian Residents (LGPD):

If you are a resident of Brazil, you have specific rights under the Lei Geral de Proteção de Dados (LGPD), including:

• Right to Confirmation and Access: You can request confirmation that we are processing your personal data and access to the data we hold.
• Right to Correction: You may request the correction of incomplete, inaccurate, or outdated data.
• Right to Anonymization or Deletion: You can request the anonymization, blocking, or deletion of unnecessary or excessive data.
• Right to Data Portability: You may request your personal data in a portable format to transfer to another service provider.

To exercise these rights, please contact us via support@everywheremarketer.com.

Other Jurisdictions:

If you are a resident of a jurisdiction not specifically mentioned above, we will still handle your personal data in accordance with the principles set out in this Privacy Policy, including transparency, data minimization, and data security. You may also contact us to inquire about your specific data protection rights.

Correcting Your Data

You can contact us to rectify or otherwise update any information we may hold about you. If you are a user of the software services we have available, certain information can also be updated directly from within your account on the relevant service.

Cookies and Tracking Technologies

A cookie is a small data file that is placed on your device when you visit a website. We use cookies and similar tracking technologies for a variety of purposes, such as to improve the performance of our website, understand how visitors use the site, and deliver personalized content and advertisements.

Types of Cookies We Use:

• Necessary Cookies: These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the functionality and performance of the site.
• Marketing Cookies: These cookies may be set by us or third-party providers to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device.

Consent for Cookies:

By law, we are required to obtain your consent for non-essential cookies, such as those used for analytics or marketing. When you first visit our website, you will see a cookie banner that gives you the option to:

• Accept all cookies.
• Reject all non-essential cookies.
• Manage your cookie preferences to selectively opt-in or out of different types of cookies.

Disabling Cookies:

If you do not wish to accept any cookies, you can also adjust your browser settings to block cookies. However, please note that blocking certain types of cookies may impact your experience of the site and limit some functionalities.

Third-Party Cookies:

We may use third-party cookies from services like Google Analytics, Facebook, or other advertising networks to provide personalized content and improve our marketing efforts. These third parties may collect information about your online activities over time and across different websites, and may have their own privacy policies that govern how they collect and use your data. We recommend reviewing their privacy policies for more information.

For more information on the specific cookies we use and how they affect your browsing experience, please contact us via support@everywheremarketer.com.

Data Storage

We use third party services (see the next section) to provide the necessary hardware, software, networking, storage, and related technology required to run this website. Although we own the code, databases, and all rights to the service, you retain all rights to your data.

We do not collect, process, or store any payment information. All payment data, including credit card details, is processed and stored securely by our Merchant of Record, Paddle.com, in accordance with its privacy policies and applicable data protection laws, including the UK GDPR and EU GDPR.

Personal data may be stored on servers located in different jurisdictions, including the United States, the European Union, or other countries. We ensure that appropriate safeguards are in place for any cross-border data transfers, such as Standard Contractual Clauses (SCCs).

Password information relating to any registered account you may hold with us is not known to us. Instead it is stored via a salting and hashing mechanism designed to simply recognize when the correct password has been entered. It does not facilitate retrieval of the password. If you have forgotten your password, you will need to use the appropriate link on the login page of this website to request a new one is sent to you.

We will retain your personal data for as long as necessary to provide our services or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy.

If you wish to request the deletion of your personal data before this timeframe, please refer to the Right to Be Forgotten section below for details on how to submit your request.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authorities within 72 hours, where required by law.

Third Party Services

This website integrates with the following third-party services:

• Fortrabbit—to host this website and to store related data. Fortrabbit is essentially a wrapper for AWS (Amazon Web Services).
• AWS (Amazon Web Services)—to store user data related to marketing consents.
• Rackspace—used as a content delivery network for some aspects such as website images.
• AWeber—to provide emailing services.
• Provely—a social proof widget service.

Data Transfers Outside the UK/EU

As a result of our use of third-party services, personal data may be transferred from the UK and EU to countries outside of these regions, including the United States. To ensure that such transfers are compliant with data protection regulations, we use Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful mechanisms that provide adequate safeguards for the protection of your data.

We continuously monitor the legal requirements surrounding international data transfers and will implement any further measures necessary to maintain compliance with applicable regulations.

Right to Be Forgotten

If you are based in the EU or the UK, you have the right to request that we remove any information we may hold that relates to you. Such requests must be submitted to us in writing via the contact information available on this website, and will be processed within a commercially-reasonable timeframe in accordance with applicable laws.

Data Accessibility

If you are based in the EU, you have the right to view the data we hold about you, be told what the purposes are for that data, discover who that information has been disclosed to and determine how long we will hold the data for. Any such request should be submitted to us in writing via the contact information available on this website, and will be processed promptly in accordance with applicable laws.

Data Protection Officer

Our Data Protection Officer is Stephen D Shaw, who can be contacted with any queries via the contact information that's freely available on this website.

All such queries will be responded to as soon as possible, and certainly within a 30 day period.

Disclosure

We may disclose personally identifiable information under special circumstances, such as to comply with legal obligations.

Personal Data Relating to Children

We do not knowingly collect or process data from children under the age of 13. If you are under 13 years old, please discontinue using this website, our software services, and related websites.

If we become aware that such data has been processed, we will make all reasonable efforts to remove that data from our systems.

Changes

This Privacy Policy is kept under review and may be periodically updated. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you have provided to us or by placing a notice on our site.

Questions

Please address any questions about this Privacy Policy via support@everywheremarketer.com.